Frequently asked questions

I have several vehicles to take care of. Do you offer fleet service?

Yes. Our fleet service package will definitely save you time and money. Book online using our Live Pricing & Real-Time Booking Pages or contact us at <phone number>.

When should I get my car detailed?

Our  local climate is not friendly to your vehicle(s), fleet or boat(s). Consider a full detailing in the spring and another to get ready for winter with regular washes in between. Make sure to check out our bundles when you book online. You’ll take better care of your valuable automobile and save.

I’ve never had my vehicle(s), fleet or boat(s) detailed—why should I have it done?

More than a pleasurable possession, a car, truck and or boat is a valuable investment. Keeping yours in top shape with professional detailing keeps it looking its best and protects its value.

What if I’m not happy with the work you do for me?

Our reputation is our most valuable asset, so we offer a 100% satisfaction guarantee. If you’re not satisfied, please contact us and we’ll issue a full refund or make it right with a do-over.

How long will it take to detail my vehicle(s), fleet or boat(s)?

Our time on-site will based on the package you select and the extras (if any) you order. We ensure and guarantee the quality of our service. If you aren’t satisfied, we’ll come back and make sure to address your concerns. 99% of our customers are repeat customers.

What happens if it’s raining on the day of my booking?

We monitor the weather forecast on an ongoing basis. If it looks like we won’t be able to keep your booking due to weather, we’ll contact you the prior day to set up a new visit.

How do I re-schedule or cancel a booking?

Rescheduling or cancelling is one click away. Our text and email service reminders may include a Reschedule and/or Cancel button which allows you to instantly reschedule or cancel your booking.  Or simply call us at <phone number> and we’ll work out a Plan B.

Can I set up repeat visits?

Yes, and you’ll save when you do. For each of our services you can select and schedule either recurring appointments or purchase pre-paid bundles and save instantly. Check out our wash or detailing savings on our Live Pricing & Real-Time Booking Pages.

How can I pay you?

We accept VISA, Mastercard, American Express, and Discover through our secure Live Pricing & Real-Time Booking Pages. Book online or call us. We also accept cash or cheque at the time of service.

Will I receive reminders for single, recurring, or pre-paid bundle washes?

When you book online or call us, you can select to receive a text message or email before each scheduled service. We typically send reminders one day and two hours before each cleaning appointment.

Do I need to supply the cleaning products?

We come equipped with everything we need to make your vehicle(s), fleet or boat(s) sparkle like new. Use our Live Pricing & Real-Time Booking Pages to book online and leave the rest to us.

Do my car/truck, boat or fleet have to be detailed at home or work?

You decide. Simply enter the location of your vehicle and we come to your preferred location. When you book online, you’ll tell us where you’d like us to arrive. Just make sure there’s space around your car, truck or boat so we can make is shine.

How do I book a car, truck or boat wash or detailing?

Select the service you want and click the Book Online button. Instantly obtain personalized pricing, schedule an appointment, and receive a confirmation, all In 60 seconds. Use your smartphone, computer, or tablet. We suggest bookmarking our home page. Or call us at <phone number>.

Where is your service area?

Our mobile team makes detailing visits anywhere in the <area name> area. Book a car, truck, boat or watercraft wash or detailing online or give us a call and we’ll take expert care of your precious ground or water transportation vehicles.

PLEASE NOTE: All answers above apply equally to our Fleet/Enterprise services.

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